Businesses struggle to provide 24/7 customer support, leading to long response times and customer dissatisfaction. Handling large volumes of repetitive inquiries increases operational costs and burdens support teams.
An AI-powered customer support chatbot that uses natural language processing to answer frequently asked questions, provide personalized assistance, and route complex issues to human agents. The chatbot integrates with CRM systems and operates across multiple channels (web, mobile, social) to deliver consistent, instant support.
1. Develop core NLP model for understanding and generating responses. 2. Build API and web widget for embedding chatbot on websites. 3. Integrate with popular CRM and ticketing systems. 4. Implement multilingual support and sentiment analysis. 5. Launch pilot with select businesses, gather feedback, and iterate.
50.000,00 €
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